Support Center

Fixes in development

Last Updated: Feb 07, 2017 11:43PM PST


In case you face any difficulties in your Outline, don't hesitate to contact us as soon as possible at support@outline.ws.

We will offer special solution or workaround for your situation. 

The list of known issues that we currently work on:

Log in BOX SSO accounts
[Outline for iPad]

In-app-purchase restore mechanism

OBJ signs on handwritten notes made in OneNote

[Outline for Mac]

MSFSS error on opening OneDrive notebooks

Typing lag in Chinese

[Outline for iPad]

Duplicate sections

High CPU

Crash on "Repair the page"

Text duplication on merge

Cannot upload this type of file to this App Library 
[in iCloud web client]

Link to the page gets corrupted

Lost external keyboard shortcuts

Pasting picture, focus scroll gets at the end of the document

Blurred pictures on Mac

Already fixed:

Crash on opening notebooks downloaded as archive from OneDrive

Error on opening .onepkg from Sharepoint

Cannot change the format to .outline 

[Couldn't find base revision]


Typing lag on Sierra
[in Outline for Mac]


"Two capitals" when "Autocheck" disabled
[in Outline for Mac]

Cut&paste text reappears on pages
[in Outline for Mac]

Changing size of intersecting outlines drops the second one at the bottom of the page

Sections reappear after cut&pasting

Sync fails 

[Unable to read beyond the stream]

support@outline.ws
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