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Unable to export notebook... Couldn't find base revision

Howie Nordstrom Sep 16, 2016 08:19AM PDT

When attempting to export a notebook to Outline format from OneNote format the following error occurs:
Unable to export notebook
Couldn't find base revision

The notebook is located on OneDrive. Syncing is working.
I've attempted to export to both local and iCloud locations.

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Howie Sep 16, 2016 09:04AM PDT
The saga continues...
* Thanks to Outline, it's actually possible to get a local copy from OneDrive, by backing up synced notebooks located on OneDrive. Thank you! (Otherwise, the OneNote files are only stored on OneDrive. :O )

* These local .one files can then be copied to iCloud. However, when I attempt to open them in I'm unable to open (click on) the actual files, only the folder. Outline then throws the following error:
Not a notebook!
Looks like you selected a folder, which is not a notebook. Please select correct folder.

Uh, so how does a user open a notebook with several sections?
What is possible is to choose 'Open with' in Finder and open an individual file within Outline, but that's hardly the same thing as opening a full notebook.

Besides the poor grammar in the above mentioned error, clicking on OK doesn't cause the error box to disappear. The user must click anywhere within the Outline application window to proceed.
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Valya Sep 19, 2016 01:52AM PDT OUTLINE Helping Hand
Hi Howie,

Thanks for reaching out!

We apologise for this situation with "Couldn't find base revision" error.
It's been already fixed in our working versions, and we'll include it to an actual release soon.

What about opening the notebook, could you please send me the screenshot of the folder you're trying to open with "Open from local" option?

I think there is something with the fact that those are the sections that got backed up, not the whole notebooks.
Which means we don't backup the .outtoc / onetoc2 files which serve as the notebook "cover" - include all the information on the inner structure of the notebook.

I will send you an email with another suggestion on how to get your OneNote notebooks local.
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Howie Sep 19, 2016 09:20AM PDT
You are correct, the .onetoc2 file was missing since the files were created from Outline backups of the OneDrive synced folders.
I have now successfully downloaded the files from OneDrive, which include the notebook "covers".

When attempting to open a notebook TWO things happen. These errors are 100% repeatable.
1. Outline crashes with the first attempt to open the notebook downloaded from OneDrive.
2. Outline throws the the following error when attempting to open the notebook again.
Impossible to add notebook.
You don't have permission to save the file "<notebook name> (Local, Dropbox or Box)" in the folder "<parent folder name>".

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Valya Sep 20, 2016 01:18AM PDT OUTLINE Helping Hand
Howie,

Glad you managed to download the whole notebooks.

What about the app crashing on opening the OneDrive notebooks:
Could you please try to restart your Mac?
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Howie Sep 20, 2016 08:22AM PDT
Yes, my Mac has been restarted.
The issue continues to behave as described:

1. Outline crashes with **the first attempt to open the notebook** downloaded from OneDrive.
2. Outline throws the the following error when attempting to open the notebook every time **after the first attempt.**
Impossible to add notebook.
You don't have permission to save the file "<notebook name> (Local, Dropbox or Box)" in the folder "<parent folder name>".

These errors are ***100%*** repeatable.
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Valya Sep 20, 2016 10:58PM PDT OUTLINE Helping Hand
Howie,

Could you please send me the screenshots and step-by-step description of what you do?
You can write to me at support@outline.ws.

The whole situation seems strange as you're opening the OneDrive notebooks and the response is about "Local, Dropbox or Box".
Those must be different processes - opening from OneDrive and opening from the folders.

You can also share this notebooks with us so we could take a look on what might cause such error message.
Sure, if no sensible information is involved.
What do you think?
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Howie Sep 21, 2016 08:16AM PDT
Email sent.
Step by step account of the issue including lots of screenshots.

It sounds like you've misunderstood: I've **downloaded** the OneDrive notebooks so that they are local, then I attempt to open the local files which causes the crash and permissions failure.
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Valya Sep 22, 2016 01:57AM PDT OUTLINE Helping Hand
Howie,

Got the email, thank you!

And yes, seems the situation is about downloading the notebooks.
I will give you more details in email once we'll finish investigating.
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Howie Sep 22, 2016 07:38AM PDT
FYI for any users following this thread:

===AlenaZ wrote:===
I've managed to recreate it, showed it to the devs and they said it is interesting.
We'll start investigating this case, hope we'll fix it in time till the next release.

I think it might be connected to the fact that Microsoft doesn't allow to have local notebooks on Mac. As all the notebooks downloaded from any other cloud storages open correctly in Outline.

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