Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Outline using high CPU

Brett Dec 01, 2016 03:37PM PST

Hello! I noticed my MacBook Pro's fans kicking on frequently, and found that Outline is using nearly 100% of a CPU almost all the time, and frequently spikes to ~150%.

I have only a couple of notebooks with a few pages, and maybe three imported images.

Is this a known issue, or an anomaly on my end?

Thanks!
B

Up 0 rated Down
Valya Dec 01, 2016 11:49PM PST OUTLINE Helping Hand
Hi Brett,

We apologise for this situation.

We're investigating it.
It can be the new branch we've just merged to the live version of the app.
Or - there might be some corrupted section that syncs and tries to get merged constantly.

Do you have any abnormalities in any section?

And we plan to start working with CPU improvements next year - from January.
Up 1 rated Down
Russel Callen Aug 11, 2017 11:37AM PDT
I am seeing this same problem and am using version 3.21.1

I haven't even touched outline in a few days, just have it open...and yet it is consuming 150%+ CPU doing _nothing_. I have to close it and restart it to fix this, until it happens again for no cause.

This is REALLY getting annoying.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@outline.ws
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete