Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

No User Guide

Carson Turell Jan 04, 2017 10:30AM PST


I've already sent two emails over the past couple of days, but have received zero response, and since it's hindering my ability to use this program for work, I thought I'd try contacting you as a public question:

How can I get the User Guide as the User Guide notebook and the Start Here notebook are empty. I downloaded the program from your website. I have no idea how to change headings or how to change colors or modify this in a meaningful way without it - which makes it impossible to properly use as a notebook. I also cannot import any of my Circus Ponies notebooks at all - which was hte major selling point for me.

It would be awesome if someone would respond to my issues in a timely manner, please.

Up 0 rated Down
Valya Jan 09, 2017 03:40AM PST OUTLINE Helping Hand
Hi Carson,

I apologise again for my late replies!

I've sent you User Guide with the email.

Feel free to write to me if there are any other questions.
I will help! (Now in a timely manner!)
Up 0 rated Down
Carson Turell Jan 09, 2017 07:42AM PST
Got it and your other email. Very helpful. Thank you!
Up 0 rated Down
cob Jan 12, 2017 01:44AM PST

I'm also missing the user manual after the last update.

Specifically, I'm trying to sync notebooks using webdav/nextcloud but keep getting an Error 405.

BTW, the user manual should be on the website. And the search in the support area is pretty useless (it shows very old results, if I search for webdav most of the results are about people requesting the functionality).
Up 0 rated Down
Valya Jan 12, 2017 01:57AM PST OUTLINE Helping Hand

We apologise for situation!

I've sent you an email with information on WebDAV.

And here is the link to Mac User Guide notebook:
You need to decompress the .zip, then drag&drop the folder to notebooks pane in Outline.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found