Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Import from Circus Ponies error

Angela Arndt Dec 24, 2017 03:43AM PST

I followed the directions to import my Circus Ponies 4.0.7 notebooks to website on a disk. Then I import the file into Outline. However, I always get an error message that one page is missing. I've tried different notebooks and I've tried deleting the page and starting over, however the result is the same: the notebook doesn't import.

Do you have any suggestions?

Thank you,

Angela Arndt

Up 0 rated Down
Outline Jan 18, 2018 02:21AM PST OUTLINE Helping Hand
Hello Angela,
thanks for contacting us.

May I ask you, is there any specific content of the problem page? Videos, large photos?
Did you follow the instruction here and imported your notebooks as HTML file?
http://help.outline.ws/customer/en/portal/articles/2721017-how-to-import-circus-ponies-notebooks-to-outline

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@outline.ws
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete