Mar 13, 2017 08:56PM PDT
OUTLINE Helping Hand
We apologise for this situation!
Do you receive any error messages on sync? What cloud storage do you use?
Could you please check the location of your notebook: - right-click the notebook's cover inside the app > Show in Finder or Properties.
For Dropbox and Box the notebook must get revealed in an appropriate folder in your Finder. For OneDrive and WebDAV you must get the cloud title in Properties > Location. For iCloud the Location lie must be empty.
You can send the screenshot of your notebook's Properties menu at email@example.com.