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Sync problems WebDAV

Thomas Nov 14, 2017 12:11AM PST

Hi,

I use Outline on iPhona, iPad and MacBook Pro. If I create a new section in a synced Book, it syncs to all devices. But the section color stay grey an it is empty and can't be edited.

Have you any suggestions to solve this problem?

Many thanks!

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Valya Nov 14, 2017 12:20AM PST OUTLINE Helping Hand
Hello Thomas,
thanks for contacting us.

Could you please precise on what device you create a new section, and on what devices it stays gray?
It would also help if you could send screenshots illustrating the issue to support@outline.ws

Thank you!
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Thomas Nov 14, 2017 12:32AM PST
Changes in a Book made on iPhone or iPad are not synced to the other devices. The new section appears but stays grey in any other device. I send you a screenshot.

Changes made on Mac are correctly synced to iPhone and iPad.

Thanks!
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Valya Nov 14, 2017 12:44AM PST OUTLINE Helping Hand
Thomas,
thanks a lot for explanation and the screenshot.

I forward your case to our devs for investigation.
I'll let you know if there is a quick fix for it.

We are very sorry for this inconvenience.

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