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Can't open Outdoc files from Dropbox

jeff johnston Aug 26, 2018 06:26PM PDT

I run Outline on iPhone 8, iPad Pro, with no problems. Have installed Outline on MacBook Pro and when I attempt to open files from Dropbox, the outdoc files (that are syncing properly with iPhone & iPad) appear greyed out and are inaccessible from my MacBook Pro. Have tried installing/re-installing Outline and unlinking and re-linking to Dropbox. Help please. Thanks.

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Outline Aug 28, 2018 08:16AM PDT OUTLINE Helping Hand
Hello Jeff,
thanks for contacting us.

Is there a Dropbox folder on your Mac?

Could you please send me a screenshot showing the "Open from Dropbox" window to support@outline.ws?

Thank you!

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