Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Selecting text

Kevin Nov 11, 2018 09:33AM PST

I have iPad Pro with Apple keyboard. I want to select text. When I tap and hold to select the beginning and end cursor bars pop in with the line selected. I try to continue extending the cursor bar at the end to include subsequent lines but am unable to do so. If I can’t edit text to the letter this app is not no use to me.

Up 0 rated Down
Outline Nov 11, 2018 08:16PM PST OUTLINE Helping Hand
Hello Kevin,
thanks for reaching out!
Usually it should be possible to select text on the iPad just fine. Have you tried double-taping the word to make the selection appear? What happens when you drag the borders of the selection?
Up 0 rated Down
Kevin Nov 16, 2018 09:51AM PST
I double tap and see the beginning and end cursor bars of the word selected with small square to expand selection but am unable to move the cursor bars.
Up 0 rated Down
Outline Nov 19, 2018 01:08AM PST OUTLINE Helping Hand
Thank you, Kevin
we haven't come across this issue before so now we might need some time to investigate. Meanwhile, please let me know if it happens on any text or on some specific pieces?

Up 0 rated Down
Outline Nov 19, 2018 01:18AM PST OUTLINE Helping Hand
Kevin, can you please also desctibe how exactly are you trying to move the bars? With your keyboard or by dragging by hand?

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@outline.ws
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete