Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Disappearing Text

Jesse Aalberg Nov 29, 2018 08:37AM PST

I've found that my text will commonly disappear from a page when I Quit the program. This tends to happen when I paste a screen-capture into the page. While I'm editing the page, I can see the text, but then when I quit and re-open it's suddenly gone. This makes the product very unreliable to me.

Up 0 rated Down
Outline Nov 29, 2018 10:41PM PST OUTLINE Helping Hand
Hello Jesse,
Thanks for contacting us.
Do you quit the app as soon as you have typed text in? You shall allow some time for Outline to save your progress. You can also force the saving process by pressing CMD+S. Please let us know if that doesn't help.
Up 0 rated Down
Jesse Aalberg Nov 30, 2018 10:23AM PST
I'll make a point of waiting before quitting, and forcing save, to see if it helps. Thanks.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found